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Yesterday, I was struggling with California traffic on my way back from meeting with Bob Beck, the Dean of the Naval Postgraduate School.

Bob, a fifteen tear veteran of IBM and some other household names, is a delightful fellow who really “gets it.” He understand the challenges of retaining human capital and shares my concern for making sure the Navy is able to hold onto its good (and great) people in the midst of this escalating workforce crisis.

He challenged me to tell him how I could contribute to his curriculum.

I asked if they were teaching “Employee Retention.” Of course the answer was “No.”

Most MBA programs don’t even touch on this topic, the greatest challenge facing business today. To their credit, a handful now offer courses in “Human Resources.”

So obviously, we will have further conversations.

Looking forward. . .

Joyce Gioia-Herman

On the way back to San Francisco from Monterrey, having experienced two accidents (one critical) and being almost an hour late, I was the victim of a misguided GPS and Mapquest directions that took me the much longer way.

As I was dealing with all of this drama, wondering how I would reschedule with my 4pm appointment, I realized that “Nothing ‘bad’ ever really happens.” It is always one’s attitude towards what happens that determines that value judgment. So it is my personal challenge to maintain my normally joyful attitude towards life in the midst of adversity.

In the words of Paul Stolz, my “Adversity Quotient” is high. (By the way, I have also realized that there is a high positive correlation between the amount of sleep I have given myself and my ability to stay joyful.)

I am convinced that the right thing to do is to accept it, look for the lesson and let it go.

Looking forward. . .

Joyce Gioia-Herman

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