Ecotourism is "in". People want to believe their precious vacations are not creating a giant carbon footprint to harm the environment, but rather are at least carbon neutral. And the hoteliers are responding. Going green is not just a good idea for impressing guests and supporting the environment, but energy-saving practices also often benefit the bottom line. For now, some resorts will use it as their "unique selling propositions".
In Hawaii, an increasing number of hotels and resorts now use recycled water and computer-monitored ‘fertigation’ (irrigation with doses of organic fertilizer). Another attractive feature they provide is beach-site, solar-power restrooms.
Nominated for the World's Leading Green Resort and located in Bahia, Salvador, Brazil's is the beautiful and luxurious Tivoli Ecoresort Praia do Forte. Boasting five stars, this idyllic resort features simple architecture in harmony with the spectacular scenery and the impressive biodiversity of the area. Guests enjoy colorful gardens and natural pools as well as "a culinary journey through exotic flavors".
Founded after British environmentalist/businessman, Jan Telensky happened upon a pipe gushing hot water near Slovakia's High Tatras Mountains, AquaCity was named the World's Leading Green Resort in both 2008 and 2009. AquaCity uses available geothermal energy to heat and power its extensive facilities.
Guests minimize their carbon footprints, at the same time enjoying the highest standards of service at affordable prices. AquaCity has earned a global reputation for its pioneering approach to green tourism. Since it opened, it has welcomed over 2 million travelers and now daily saves more than 27 tons of carbon from entering the atmosphere.
In the February issue of its in-flight, Qantas announced its "Awards for Excellence in Sustainable Tourism". Among its state award winners are the Crowne Plaza Alice Springs, Australia. The hotel identified 30 actions it could take to become more eco-friendly. Among them are replacing light bulbs, reducing water and gas usage, and installation of a system that reduces in-room air-conditioning use by 25 to 40 per cent.
Expect the "green movement" to gain momentum, as every industry will look for ways to go green, while saving energy (and money) and attracting both talent and customers.
********
GOOD SELECTION = BETTER RETENTION
If you are not using pre-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates and your employees. In less than 30 minutes, you will know if they can do the job (abilities); their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! www.hermangroup.com/assessments.html
********
ENGAGEMENT AND RETENTION RESOURCES AVAILABLE
Check out The Herman Group web site for free and low-cost resources to help
you attract and retain top talent. Visit
http://www.hermangroup.com/valuable_resources.html to see some interesting
articles; then to see our list of valuable, yet inexpensive, downloads at
http://www.hermangroup.com/store/pdf_articles.html
********
Looking Forward. . .
Joyce Gioia-Herman
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February 24, 2010
For years now, we have seen a growing trend towards "Innovation" being a leading focus for corporations worldwide. A new book from Rob Wolcott and Michael Lippitz, "Grow from Within: Mastering Corporate Entrepreneurship and Innovation" (McGraw-Hill 2010), provides a roadmap for effectively creating innovation in organizations.
Wolcott is one of the founders of the Kellogg Innovation Network (KIN), "a unique forum for select executives and innovation managers to meet and discuss internal and industry-wide challenges, business growth, risks, and successful strategies, with academics from [Northwestern University]".
Discussed in the book, "Innovation Radar" (IR) grew out of an understanding that "innovation is about more than just products and technology". Companies can innovate in any area. Using IR, executives look at 12 dimensions of innovation; the chart represents all of the activities with which companies can add value.
The valuable part of IR is that it provides a bridge between strategy and innovation and gives executives the opportunity to have all of their questions and answers (hopefully) before they begin the strategic process.
Wolcott suggests that entrepreneurs. . ."Be clear about their objectives. Be clear about their questions. Recognize that "we [often] only see the things for which we are looking".
The authors also talk about some corporate initiatives that promote innovation, like IBM's "Global Innovation Outlook" programs and "Innovation Jams". In these unique in-person and online events, IBM engages people from a wide variety of enterprises to solve global challenges facing humanity.
In "Saving America: The Generativity Solution" by Robert R. Carkhuff (HRD Press 2010). Moving past any obvious political overtones, Carkhuff believes that the lack of economic freedom hamstrings entrepreneurship. Defining Generativity as "the capacity to generate a new idea", the author also provides an organized approach to innovation. “The Generativity Solution†is the application of "generativity" to all areas and levels of human endeavor: individuals, organizations, and all components of the community, culture, and economy. And that is only the beginning.
Expect innovation to become increasingly important, as the nations of the world look for answers. Wolcott is right: "Corporate entrepreneurship is the strategic answer to the challenge of economic growth."
Looking Forward. . .
Joyce Gioia-Herman
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February 18, 2010
Fortunately, CEOs around the world do not share the waffling confidence among consumers in the United States. Of the 1,100 executives from 52 countries polled by PricewaterhouseCoopers (PwC) for their 13th annual "Global CEO Survey", almost 40 percent expect to add people in 2010. Only 25 percent expect further reductions in force.
In Brazil, a full 60 percent plan to increase their head counts, while in the Asia Pacific region and in Canada, about half of CEOs anticipate doing so. Only 39 percent of US CEOs expect to add staff; most (almost two-thirds) will increase modestly (5 percent or less).
The most encouraging statistic is that worldwide, 81 percent of CEOs are confident of their 2010 prospects (up from 64 percent) and only 18 percent remain pessimistic (down from 35 percent). Moreover, 31 percent of responding CEOs reported feeling “very confident†of their short-term prospects---an increase of 10 percentage points from 2009.
Executives in developing nations were more upbeat than their counterparts from developed nations. While 80 percent of North American and Western European respondents were optimistic about growth in 2010, 91 percent of CEOs in Latin America and China/Hong Kong and 97 percent in India said the same.
However, looking ahead to the next three years, the results were even more impressive: more than 90 percent of CEOs polled were confident of growth---a large number of executives thinking positively!
In spite of all of this optimism, many respondents are still fearful of a protracted global recession (65 percent) and over-regulation (60 percent). In fact, more than two-thirds of CEOs disagreed with the notion that governments have reduced the overall regulatory burden, while 65 percent agreed that regulatory co-operation will help mitigate systemic risks successfully.
ExecuNet's latest Recruiter Confidence Index data reinforces the PwC study: executive recruiter confidence is at an 18-month high and more companies are adding new executive jobs. Sixty-four percent are "confident" or "very confident" the executive employment market will improve during the next six months.
"Perception is everything!" Confidence is up and we will see more hiring worldwide. The United States will likely not lead this recovery.
Looking Forward. . .
Joyce Gioia-Herman
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February 10, 2010
Taking care of elderly relatives or friends affects many people's health as well as their employers' bottom lines. According to the MetLife Study of Working Caregivers and Employer Health Care Costs, employees in the United States who care for older relatives are more likely to report health problems. These health problems, including depression, diabetes, hypertension, and heart disease, cost employers an estimated average additional healthcare cost of 8 percent or $13.4 billion annually.
Produced by the MetLife Mature Market Institute® with the National Alliance for Caregiving, in conjunction with the University of Pittsburgh Institute of Aging, the report, also found that younger caregivers (ages 18 to 39) cost their employers 11 percent more for healthcare than non-caregivers, while male caregivers cost the most---an additional 18 percent.
The study also found that for some, eldercare is closely associated with high-risk behaviors like smoking and excessive alcohol consumption. Aggravating the potential impact to employers is the possibility that these medical conditions may lead to disability-related absences.
Employees with eldercare responsibilities had more missed days of work than non-caregivers. Caregivers have more unplanned absences. A lack of focus on their work due to distractions, like phone calls and care coordination, compromises job performance.
In addition to practices like flexible hours, paid time off (PTO) and telecommuting, the report contains suggestions to connect their caregiving employees with wellness programs to help reduce employees' stress, positively affect health, and provide the needed support.
Younger caregivers also demonstrated significantly higher rates of stress-related diseases---high cholesterol, hypertension, Chronic Obstructive Pulmonary Disease (COPD), depression, kidney disease, and heart disease in comparison to non-caregivers of the same age.
Employed caregivers have more difficulty than non-caregivers taking care of their own health or participating in preventive health screenings. They need workable solutions to be healthier and perform better.
By anticipating and responding to the challenges of eldercare, employers can provide support to their employees, while reducing their healthcare costs.
Our forecast: Smart employers will look for more creative ways to support their caregiving employees, including flex time, flex place, and administrative support to handle the administrivia of caregiving.
To see the entire study, visit www.maturemarketinstitute.com
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EMPLOYER OF CHOICE® WORKSHOP NOW AVAILABLE ABROAD
Have you wanted to be recognized as an Employer of Choice®? The first step is to send your champion to The Employer of Choice® Workshop. In Ho Chi Min City, Vietnam (17 and 18 March), Singapore (23 and 24 March), and Accra, Ghana (30 and 31 March), we will hold these two-day learning experiences. For more information, contact Joyce at joyce@hermangroup.com or you can call 336-210-3548.
********
GOOD SELECTION = BETTER RETENTION
If you are not using pre-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates and your employees. In less than 30 minutes, you will know if they can do the job (abilities); their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, contact Joyce at 336-210-3548 or e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! http://www.hermangroup.com/assessments.html
********
LOOKING FOR A DYNAMIC KEYNOTE SPEAKER?
You need look no farther. Joyce Gioia (joy-yah) is a sought-after speaker in Asia as well as Europe, and of course the United States. Joyce shares her knowledge and expertise about talent engagement and retention with business executives around the globe. Her understandings and insights will inform and fascinate you. For more information, call Carol McKinney at 336-282-9370 or visit the web site at http://www.hermangroup.com/joyce.html for more information on Joyce's topics.
Looking Forward. . .
Joyce Gioia-Herman
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February 3, 2010
Capitalizing on the green movement, a growing number of financial institutions have sprouted up in the United States and elsewhere. Promoting earth-friendly policies, these green banks have appeared in numerous US cities and other countries, including France, Mexico, and elsewhere.
The concept originated in Europe with the need to finance "alternative projects", socially and environmentally desirable developments. Committed to ethical and responsible banking practices, France's Credit Agricole supports producing responsible products and services and reducing effects of climate change.
Green banks support environmentally friendly strategies by providing lower interest rates on loans to green builders and borrowers who buy fuel-efficient cars, as well as incentives to depositors who opt out of paper statements. Consumers feel positively towards these green improvements. A recent survey found that 56 percent of respondents believe paperless statements to be ecologically friendly---not just a cost-cutting ploy on the part of the banks.
As the economy emerges from its contraction, GreenChoice Bank, located in the Midwest, hopes to be one of the region’s first green lenders. GreenChoice’s chief operating officer, Steve Sherman, is accredited in green building practices by Leadership in Energy and Environmental Design (LEED). GreenChoice will reward green builders and penalize consumers who opt to continue to receive paper statements. They will soon provide envelope-free ATM deposits and "remote deposit capture", a way for business customers to deposit checks without visiting a bank.
Another example: First Green Bank, which opened last February, offered zero-interest loans to workers who bought cars that get more than 30 miles a gallon.
Another traditional lender, PrivateBank, financed part of a USD $1 million-plus loan for the Little Green Tree House that opened an environmentally friendly day-care center.
Jumping on the bandwagon, the major banks of the US have embraced green practices. HSBC donated $100 million USD to four environmental organizations and Wachovia, now a subsidiary of Wells Fargo, announced that it would build only "green branches" as it expanded into California and Texas.
Expect more financial institutions and other enterprises worldwide to join in this green movement; it makes organizations more attractive to both internal and external customers.
Looking Forward. . .
Joyce Gioia-Herman
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January 27, 2010
A few years ago, we heard Dean Kamen, brilliant inventor of the Segway transportation system, speak during his FIRST (For Inspiration and Recognition in Science and Technology) Championships. Kamen founded FIRST, an international robotics competition, to encourage young people to study STEM (Science, Technology, Engineering, and Math) subjects in school.
He lamented the fact that our youth seemed to revere the accomplishments of sports celebrities and rock stars, while our scientific geniuses went virtually unrecognized. More recently, United States President Barack Obama at his Whitehouse summit for youth echoed Kamen's words, himself promoting the study of the STEM topics as a matter of competitiveness.
Most recently, DARPA, the US Department of Defense's research agency, issued a report reinforcing what we have been saying for years---a "significant national decline" in the number of US college graduates with science, technology, engineering, and mathematics degrees is "harming our national security". (For years, we have sounded this alarm: see HermanTrendAlert.com/archive.)
DARPA blames public perception and a heightened awareness of international outsourcing trends. . . leading people to believe that there are fewer jobs in these fields. Yet, according to the US Department of Labor in November 2007, "Computer Software Engineers, Applications" was the fourth fastest growing occupation. In the period between 2006 and 2007, we had 43 percent fewer graduates in than in 2003-2004, according to the Computer Research Association. Additionally, these degrees are especially declining for women and minorities.
According to the DARPA report, this issue is of "national importance" and "affects our capacity to maintain a technological lead in critical skills and disciplines" on the international stage---"a national security risk waiting to happen". The increasing complexity of systems means we will require more people with higher levels of talent to manage and maintain them. Employers find recruiting the right people with these specialized talents is becoming more difficult. As this trend evolves, the US Department of Defense will be directly affected.
To respond to this crisis, DARPA wants proposals for initiatives that would attract teens to STEM careers. We believe a massive public relations campaign is in order. The US is not alone.
Looking Forward. . .
Joyce Gioia-Herman
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January 20, 2010
Expectations are often self-fulfilling. That is why when a recently released Financial Times/Harris Poll compared next decade expectations for the five largest European countries and the United States, we decided to share the results. (Two weeks ago, we actually devoted an entire Herman Trend Alert to US expectations. http://www.hermangroup.com/alert/archive_1-06-2009.html )
Not surprisingly, the French and the British were the most pessimistic (44 and 36 percent respectively), while Americans (43 percent) and Spaniards (41 percent) were more optimistic about what the new decade will hold for them financially. Over 40 percent of Italians polled were on the fence (neither optimistic nor pessimistic; we wonder how their recent unrest among migrant farm workers might affect this poll, if taken today).
You may remember that all of these European countries have struggled with lowered birthrates and increasing in-migration of workers to fill the open jobs local employers could not fill with nationals.
Looking ahead, ten years into what people think their standard of living will be it is not just the French who are pessimistic. Over half of French adults (56 percent) say their standard of living will be worse as do many Germans (42 percent), Italians (41 percent), and Brits (38 percent). Spaniards are split as 35 percent each say their standard of living will be better and worse.
When it comes to spending money most report they are spending more money than
they did ten years ago; Spain (61 percent), Italy (58 percent), France (57
percent), Great Britain (51 percent) and Germany (51 percent).
Global increases in terrorism may explain why very few people feel safer. Most
people also believe that the US and its allies are unlikely to win the war on
terror.
Most Europeans agree (between 54 percent and 75 percent) that over the next ten years the government will do less for them and their families financially than it has in the past decade. Also, the current economic uncertainty is hitting home with citizens of these six countries, especially the French, and many people are taking a wait and see approach to what this new decade will bring. This attitude will negatively affect the recovery.
Looking Forward. . .
Joyce Gioia-Herman
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January 13, 2010
Recently, the United States Bureau of Labor Statistics issued its monthly unemployment rate for November. Not surprisingly, the stated number was 10 percent---not including the discouraged-unemployed or the under-employed---both of which are substantial.
The Conference Board research group recently reported job satisfaction has fallen to a record low of 45 percent, the lowest level ever recorded in 22 years of surveys! Extrapolating from that number, more than half (55 percent) of US workers state that they are "dissatisfied" with their jobs. It is also logical that the most dissatisfied group is workers under the age of 25---64 percent of whom said they are unhappy in their jobs. Given that many employees are juggling the work of departed workers, these statistics do not shock us.
Corporate America has sacrificed the health and well-being of its employee populations on the altar of profitability. Some would say they are "lucky to have jobs at all", while workers have a different view. According to well-respected reward and recognition guru Bob Nelson (nelsonmotivation.com), over 80 percent of today's workers report feeling over-worked and under-appreciated.
When the economy improves, we will again shift back to a sellers' market for labor. The result is later this year or early next year, we will see an unprecedented level of churning in the labor marketplace, as employees who are "corporate cocooning" escape the discomfort of the jobs they have been waiting to leave---in some cases---for years.
What is stopping job growth? We know that the bulk of job growth (estimated at 80 to 85 percent) takes place in small and medium-size firms; the entrepreneurs and business owners are also acting out of fear.
According to Ted Daywalt, President of VetJobs, the US' largest veterans' job board, they have several concerns. Among those fears are lack of access to capital―the banks simply aren't loaning, an increasingly onerous regulatory environment (especially regarding discrimination in hiring), and the health insurance mandate for small businesses.
Until these and their other concerns are addressed, we will see a continuing reticence to hire. This reticence is bound to slow the recovery.
Looking Forward. . .
Joyce Gioia-Herman
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January 6, 2010
As we have reported in the past, consumer confidence plays an important role in forecasting the future. Consumers' optimistic expectations have a positive effect on many aspects of the economy.
According to recently released surveys from both The Conference Board and the Pew Research Center, most people in the United States looking up. According to the Pew survey, while only 27 percent of Americans had a positive feeling about the 2000s, most (59 percent) think the coming decade will be better than the last for the country as a whole, a view held across most political and demographic.
At the same time, a significant minority---32 percent---believes that things will be worse in the 2010s than in the 2000s. Republicans are twice as likely as Democrats (42 percent versus 20 percent) to offer a pessimistic assessment of the next decade. Only a third (34 percent) of independents holds a gloomy expectation.
Generationally, the most optimistic group is young people, ages 18 to 29, 65 percent of whom feel positively about the next decade. On the negative side, people between the ages of 50 and 64 are the most pessimistic about the 2010s---42 percent think things will be worse. This statistic compares with 30 percent of people under 50 and just 26 percent of those ages 65 and older.
In both November and December, The Conference Board Consumer Confidence Index®, rose. The Index now stands at 52.9, up from 50.6 in November. The Expectations Index increased to 75.6 from 70.3 last month. Expectations for the short-term future increased to the highest level in two years (Index 75.8, Dec. 2007). A more optimistic outlook for business and labor market conditions was the driving force behind the increase in the Expectations Index.
The outlook for the labor market was also more upbeat. The percentage of consumers expecting more jobs to become available in the months ahead increased to 16.2 percent from 15.8 percent, while those expecting fewer jobs decreased to 20.7 percent from 23.1 percent.
These positive expectations will support higher levels of consumer spending and therefore, drive retail sales as well as the labor market.
Looking Forward. . .
Joyce Gioia-Herman
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December 30, 2009
Each year at this time, The Herman Group issues its annual forecast. Once more, this year, we offer you our full forecast (longer than our usual alert) for the coming year:
1. Cutbacks and Re-Engineering will continue into 2010
Expect ongoing reductions in force as some employers continue to optimize their workforces and eliminate "redundancy". We caution these employers to be very careful, because we know that 54 percent of today's employees are ready to jump, as soon as the economy improves. They are currently "Corporate Cocooning".
2. Shortages of Certain Skill Sets will become More Acute
As the economy begins to recover, certain skill sets will be more critical and difficult to find. These high-demand workers will be more demanding about their work schedules, environment, etc. The wisest employers will embrace not only flex-time, but flex-place as well.
3. Employers will embrace Innovative Ideas to Reward their Valued Workers
This innovation will include non-financial ways and even non-reward (recognition only) ways to add value for their top talent; these innovative ideas will come from the employees themselves. Employers that do not mine the collective intelligence of their workers will find themselves unable to optimize profits.
4. Fear and Apprehension continue to reduce Productivity
A significant percentage of employees continue to worry about the future. These negative feelings will persist, unless addressed. Transparency, besides being one of those elements employees seek, will be imperative.
5. More Employers will invest in a Variety of Healthcare Cost-Cutting Strategies
Besides wellness programs to address expensive unproductive behaviors (like smoking and over-eating), more large employers will embrace ideas like onsite clinics and health coaches. For some candidates, the cost of not complying with the prospective companies' wellness programs will change their employee value propositions so drastically that they will choose to work elsewhere.
6. Focus on Engagement will replace the Focus on Retention
Recognizing that with engagement comes not only retention, but greater productivity and profitability, too, employers will change their focus. We will see Directors of Retention morph into Directors of Employee Engagement. The next step (coming much later than 2010) will be to recognize the importance of the total "Internal and External Customer Experience".
7. Increasing Attention to Succession Planning
Around the globe, we see an increasing attention to succession planning and management. However, the issue of succession preparation continues to take a backseat to succession planning. This big mistake will begin to be felt in 2010, when Baby Boomer retirements combine with the lack of trained people becomes a critical problem. Succession management continues to be critical to long-term success.
8. Employers that did not build Bench Strength will pay More to hire Experience
Organizations that did not take the opportunity presented by this business slowdown to send their people for more training, will have to pay more to hire trained, experienced people.
9. Some Employers will eliminate Reward Programs
Misunderstanding Dan Pink's new book, "Drive: The Surprising Truth about What Motivates Us", some employers will abolish their reward programs altogether. This ill-advised shift will cause significant, negative, unintended consequences.
10. Burned out Employees will begin Leaving Employers
Over 80 percent of today's employees feel overworked and under-appreciated. Too many organizations have survived and maintained some level of profitability by over-loading their long-term employees. Once we begin to see positive job growth in the second half of 2010, some employees will feel confident enough to leave their companies.
11. Employers will accommodate Older Workers like Never Before
The exodus of their long-term employees will challenge some employers to get the work done, without resorting to hiring expensive contract help or paying high fees to recruiters. Enlightened employers will mine the rolls of their retired workers and hire them back on a part-time, temporary, or seasonal basis. These seasoned professionals will be welcomed back, in spite of the fact that they will dictate their own terms.
********
LOOKING FOR A DYNAMIC KEYNOTE SPEAKER TO INSPIRE YOUR PEOPLE?
Joyce Gioia (joy-yah) is an inspirational futurist who freely shares her knowledge and expertise about talent engagement and retention with business executives around the globe. Her understandings and insights will inform and fascinate you. For more information, call Carol at 336-210-3547 or visit the web site at http://www.hermangroup.com/joyce.html for more information on Joyce's topics.
********
HELP YOUR LEADERS TO EXCEL
Use our weekly Lessons in Leadership to help your leaders at all levels. Your supervisors and managers are your front line in the War for Talent. These valuable weekly reminders have received rave reviews. The annual subscription is only $47, a bargain when you think about the savings to the organization in reduced turnover. Order at http://www.hermangroup.com/store/subscription_all.html#3 . Quantity discounts available by calling Joyce at 336.210-3547.
********
GOOD SELECTION = BETTER RETENTION
If you are not using pre-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates and your employees. In less than 30 minutes, you will know if they can do the job (abilities); their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, contact Joyce at 336-210-3548 or e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! http://www.hermangroup.com/assessments.html
********
Looking Forward. . .
Joyce Gioia-Herman
Posted at 9:00 AM | Permalink | Email this Blog to a Friend
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December 23, 2009
As we move into economic recovery, marketers are optimistic---optimistic enough to maintain or increase their online marketing spending. Based on a recent survey of 1,057 business executives, online marketing spending will be up in the coming year.
According to the StrongMail “2010 Marketing Trends†report, 89 percent of respondents answered they will either maintain or increase the amount of their marketing spending in 2010. Fifty percent of the executives said they will allocate "additional dollars" to their marketing efforts.
The top two areas that will benefit from this increased spending are social media and e-mail marketing, with 69 percent responding they will increase e-mail spending; 59 percent saying they will increase social media efforts, and 69 percent reporting they will integrate both areas. Moreover, 68 percent of marketers will also work to make better use of the data that is already available to them.
StrongMail’s director of corporate marketing Kristin Hersant points out marketers are becoming more sophisticated and "leveraging the viral aspect of the Web". "For example, using targeted segmentation to create a referral program with their top influencers, …[those] most active with their brand", says Hersant.
Better tools are becoming available to help marketers identify their most active customers by examining engagement metrics. (Engagement metrics measure the degree of customer involvement.) These companies can also scan lists to determine which people are involved in social networks, including the networks in which they participate.
Not surprisingly, 46 percent of marketers reported a desire to increase efficiency by adopting segmentation and targeting. "Marketers will also increase relevancy is by using video in e-mail", added Hersant.
Marketers will use video more often to promote opportunities like webinars, training, and product education. There's also a developing technology that turns video into animated GIFs that look like a playing video. A new technology ("Relevance Engines") that makes it easier to test alternative versions of artwork and copy will become more important in 2010.
Our forecast, wise marketers will begin by looking at their current missed opportunities to better target current customer segments. More sophisticated marketers will embrace the new technologies to make their marketing investments go farther.
Looking Forward. . .
Joyce Gioia-Herman
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December 16, 2009
Each year at this time, The Herman Group issues its annual forecast. Once more, this year, we offer you our full forecast (longer than our usual alert) for the coming year:
1. Cutbacks and Re-Engineering will continue into 2010
Expect ongoing reductions in force as some employers continue to optimize their workforces and eliminate "redundancy". We caution these employers to be very careful, because we know that 54 percent of today's employees are ready to jump, as soon as the economy improves. They are currently "Corporate Cocooning".
2. Shortages of Certain Skill Sets will become More Acute
As the economy begins to recover, certain skill sets will be more critical and difficult to find. These high-demand workers will be more demanding about their work schedules, environment, etc. The wisest employers will embrace not only flex-time, but flex-place as well.
3. Employers will embrace Innovative Ideas to Reward their Valued Workers
This innovation will include non-financial ways and even non-reward (recognition only) ways to add value for their top talent; these innovative ideas will come from the employees themselves. Employers that do not mine the collective intelligence of their workers will find themselves unable to optimize profits.
4. Fear and Apprehension continue to reduce Productivity
A significant percentage of employees continue to worry about the future. These negative feelings will persist, unless addressed. Transparency, besides being one of those elements employees seek, will be imperative.
5. More Employers will invest in a Variety of Healthcare Cost-Cutting Strategies
Besides wellness programs to address expensive unproductive behaviors (like smoking and over-eating), more large employers will embrace ideas like onsite clinics and health coaches. For some candidates, the cost of not complying with the prospective companies' wellness programs will change their employee value propositions so drastically that they will choose to work elsewhere.
6. Focus on Engagement will replace the Focus on Retention
Recognizing that with engagement comes not only retention, but greater productivity and profitability, too, employers will change their focus. We will see Directors of Retention morph into Directors of Employee Engagement. The next step (coming much later than 2010) will be to recognize the importance of the total "Internal and External Customer Experience".
7. Increasing Attention to Succession Planning
Around the globe, we see an increasing attention to succession planning and management. However, the issue of succession preparation continues to take a backseat to succession planning. This big mistake will begin to be felt in 2010, when Baby Boomer retirements combine with the lack of trained people becomes a critical problem. Succession management continues to be critical to long-term success.
8. Employers that did not build Bench Strength will pay More to hire Experience
Organizations that did not take the opportunity presented by this business slowdown to send their people for more training, will have to pay more to hire trained, experienced people.
9. Some Employers will eliminate Reward Programs
Misunderstanding Dan Pink's new book, "Drive: The Surprising Truth about What Motivates Us", some employers will abolish their reward programs altogether. This ill-advised shift will cause significant, negative, unintended consequences.
10. Burned out Employees will begin Leaving Employers
Over 80 percent of today's employees feel overworked and under-appreciated. Too many organizations have survived and maintained some level of profitability by over-loading their long-term employees. Once we begin to see positive job growth in the second half of 2010, some employees will feel confident enough to leave their companies.
11. Employers will accommodate Older Workers like Never Before
The exodus of their long-term employees will challenge some employers to get the work done, without resorting to hiring expensive contract help or paying high fees to recruiters. Enlightened employers will mine the rolls of their retired workers and hire them back on a part-time, temporary, or seasonal basis. These seasoned professionals will be welcomed back, in spite of the fact that they will dictate their own terms.
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LOOKING FOR A DYNAMIC KEYNOTE SPEAKER TO INSPIRE YOUR PEOPLE?
Joyce Gioia (joy-yah) is an inspirational futurist who freely shares her knowledge and expertise about talent engagement and retention with business executives around the globe. Her understandings and insights will inform and fascinate you. For more information, call Carol at 336-210-3547 or visit the web site at http://www.hermangroup.com/joyce.html for more information on Joyce's topics.
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HELP YOUR LEADERS TO EXCEL
Use our weekly Lessons in Leadership to help your leaders at all levels. Your supervisors and managers are your front line in the War for Talent. These valuable weekly reminders have received rave reviews. The annual subscription is only $47, a bargain when you think about the savings to the organization in reduced turnover. Order at http://www.hermangroup.com/store/subscription_all.html#3 . Quantity discounts available by calling Joyce at 336.210-3547.
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GOOD SELECTION = BETTER RETENTION
If you are not using pre-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates and your employees. In less than 30 minutes, you will know if they can do the job (abilities); their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, contact Joyce at 336-210-3548 or e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! http://www.hermangroup.com/assessments.html
Looking Forward. . .
Joyce Gioia-Herman
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December 9, 2009
Our phones will continue their evolution being our primary devices for online access. Improvements in voice-recognition will be significant---especially for those whose hands are less able to operate keyboards. Artificial and virtual reality will become more embedded in everyday life, and the very architecture of the Internet itself will improve.
These findings reflected the beliefs of selected Internet leaders, activists, and analysts reported by the Pew Internet & American Life Project that we will see major technological advances. The Project asked respondents to assess predictions about technology and its roles in the year 2020. The panel of experts disagreed about whether this advancement will lead to more social tolerance, more forgiving human relations, or better home lives.
In previous Herman Trend Alerts we have discussed the important role of mobile devices. These experts believe by the year 2020, mobile devices will be the primary connection tool to the Internet for most people in the world. For the last few years we have been reporting the rise of the mobile platform. In many countries where the infrastructure for landlines is less well developed, cell phones are the major medium for communication. The widespread established base of cell phone users will support this trend.
United States President Barack Obama has long touted the importance of transparency. Technology will support the possibility of that transparency. This Project forecasts that "transparency of people and organizations will increase". Unfortunately, that transparency "will not necessarily yield more personal integrity, social tolerance, or forgiveness.
Other key findings include that by 2020, "voice recognition and touch user-interfaces with the Internet will be more prevalent and accepted" and globally, intellectual property law and copyright protection will continue to be a challenge to enforce, while others continue to find ways to copy and share content---without payment.
Divisions between personal time and work time and between physical and virtual reality will further evaporate with mixed effects in their impacts on basic social relations.
Expect the changing Internet to have new and unexpected effects on many aspects of our lives, as its user interface evolves itself into more elaborate systems.
Looking Forward. . .
Joyce Gioia-Herman
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December 2, 2009
A water park with three slides, two bowling alleys, a rock climbing wall, and Las Vegas-level entertainment. No, we are not describing a new Disney or Gaylord resort; we are describing new cruise ships, currently on the drawing boards. Never mind the ports of call, cruise ships are becoming destinations.
Norwegian Cruise Line's megaship Epic, launching in July, will feature 20 dining options, as well as offering the highly acclaimed Blue Man Group on its main stage, and jazz and comedy clubs provide lots of entertainment.
Royal Caribbean's equally impressive Oasis of the Seas, launched just this week, provides its 5000+ passengers with many amenities, including a rope zip line that diagonally spans nine-decks above the ship's open-air atrium. Moreover, the ship has a Las-Vegas-style Royal Promenade and six other themed "neighborhoods", providing the opportunity to find personally relevant experiences.
With ships as destinations, the trend is towards reducing the number of ports visited. With more days at sea, the cruise lines' onboard spas and casinos will earn higher revenues---a positive effect on the bottom line.
According to a recent survey from America's Vacation Center Affiliates, 79 percent of consumers are currently buying on price, while 14 percent are buying on destination, and only seven percent make their buying decisions by cruise line. The agents polled in the Cruise One/Cruises, Inc. survey reported similar results, though in their findings even more consumers are buying on price (83.6 percent).
With a trend toward people being cautiously optimistic, we are seeing more stability in bookings, although people are currently either booking far out or closer in. New Zealand and The Baltic Region are particularly hot attractions in the coming year.
For the affluent traveler, most cruise lines offer private areas surrounding suites, closed to public access, some with butler service. Then there is the trend towards adventure cruising. If you have unlimited funds, you might want to take Crystal Cruises' special excursion "Extreme Overnight Adventure in Antarctica" for a mere $9957/night. Or you might choose to take Holland America's Cruise to the World Cup, stopping in Cape Town, Port Elizabeth, and Durban.
Looking Forward. . .
Joyce Gioia-Herman
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November 25, 2009
"Depression" is a disease that affects over 14 million adults in the United States every year and has been characterized by the World Health Organization as the "leading cause of disability worldwide among persons five and older". In a study conducted by Employee Assistance Professionals Association, depression ranked among the top three workplace issues, costing US businesses about USD$70 Billion in medical expenditures, lost productivity and other costs, plus an additional USD$12 billion in lost workdays annually.
Up until now, the best approved therapies included a class of drugs called Serotonin Re- uptake Inhibitors (SRIs), such as Paxil®, Zoloft®, and Prozac®, anti-depressants sold in pill form.
Now, people with depression have an alternative that does not involve the ingestion of chemicals---or anything else for that matter. Called Transcranial Magnetic Stimulation (TMS), this new therapy involves the use of electro-magnets to stimulate the part of the brain that produces serotonin, the hormone believed to be most responsible for mood.
Last month, Neuronetics, Inc., a privately-held medical device company that produces the NeuroStar® machine announced that its NeuroStar TMS Therapy® received approval from the US Food and Drug Administration (FDA) for the procedure. This non-invasive (does not involve surgery) and non-systemic (does not circulate in the bloodstream throughout the body) form of neuromodulation uses highly focused, pulsed magnetic fields to stimulate function in targeted brain regions. Typical treatment protocol is daily treatment everyday for six to eight weeks. Patients are awake during the procedure and may feel a light tapping, but no pain.
In randomized, double-blind studies, NeuroStar TMS Therapy-treated patients had statistically significant response and remission rates, approximately twice the rate of placebo-treated patients with no adverse effects.
This alternative therapy is currently only available at selective centers throughout the US and must be administered by a licensed psychiatrist; however our forecast is that it will soon be available at centers throughout the world. We also forecast that alternative therapies like this one, using electro-magnetism to stimulate parts of the body will become increasingly important in the medical arsenal. It has been used successfully for years to promote healing after knee surgery.
Looking Forward. . .
Joyce Gioia-Herman
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November 18, 2009
According to the Association of American Medical Colleges (AAMC), 250,000 active physicians will retire by 2020. Addressing this shortfall will be a daunting task.
Fortunately for the United States, medical school enrollment has reached a record high. A recently released study conducted by the Association of American Medical Colleges (AAMC) reports that enrollment in 2008 increased 1.6 percent over the previous year, resulting in a record-high 18,036 first-year medical students. The study found that the total number of applicants reached 42,315, and the almost 32,000 first-time applicants was also a record high.
Remarkably, the number of first-year Hispanic medical students increased by 10 percent, while African Americans made up 7.2 percent of new students---the same rate as the previous year. Moreover, according to the "Arkansas Democrat-Gazette", since 2003, first-year enrollment has increased by 10 percent or more in 49 US medical schools.
Darrell Kirch, AAMC's CEO, believes the growth to a higher capacity at medical schools is related to the establishment of new branch campuses across the country. In addition, the increase in positive portrayals of physicians in popular culture, including in television shows, like "Grey's Anatomy", "House", and "Mercy" has happily had an affirmative effect on young people wanting to join these professions.
Dan Scheirer, associate dean at Duke University's Trinity College, said the Iraq war and the September 11 attacks have affected applicants' views of the world. Applicants "are in a world that is changing and scary and unstable and they see medicine as a stable career", Scheirer added, "It is a way of working out anxiety and doing something for the benefit of mankind".
In another attempt to address the shortages, the US Congress is considering legislation that could worsen the current brain drain of doctors and nurses from poor countries. Global health advocates believe the worst affected will be African countries like Ghana, Ethiopia, and Uganda. Domestic workforce development would be a better, though longer-term, approach.
Clearly, there is an urgent need to promote the physician professions to young people worldwide, because even with increasing enrollments, physician shortages will have devastating consequences on humanity.
Looking Forward. . .
Joyce Gioia-Herman
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November 11, 2009
What is the best place to build a church today? The World Wide Web, of course.
"LifeChurch.tv", an Oklahoma mega-church, founded the first Internet church in 2006. This leading-edge organization had already expanded to include bricks and mortar locations in several cities of the United States, when its pastors launched what they now call their "Church Online".
Now broadcasting more than 25 online services weekly, LifeChurch.tv says its services collectively draw "up to 60,000 unique views weekly" and their broadcasts draw viewers from more than 140 countries. Seeking to attract the not-so-religious, the congregation buys Google ad words "sex" or "naked ladies", so people searching for these words will see an ad inviting them to a worship service instead.
Then there is the Flamingo Road Church. With five physical campuses in Florida, their Internet Campus provides online services for adults on Saturday and Sunday, for youth on Wednesdays, and for kids on Saturday afternoon. The Internet Campus is fully interactive and features a dedicated Internet pastor, live chat in an online "lobby", Bible study, one-on-one prayer through Instant Messenger (IM), and communion. (Viewers use their own bread and wine or water.)
There is no exact count of these interactive online campuses. Studying and supporting innovative churches, The Leadership Network has found at least 40. The churches cited here report they receive calls regularly from other pastors starting their own.
There is even a book, titled "Finding Faith on the Internet". Edited by Lorne L. Dawson and Douglas E. Cowan, this book provides and in-depth introduction to this flourishing new religious reality. From cyber-pilgrimages to neo-pagan chat room communities, the editors address a wide variety of core issues including youth, religion and the Internet, new religious movements, propaganda, and innovation.
Expect more religious institutions of all denominations worldwide to capitalize on the growth and popularity of this technology and appeal to a wider audience on the Internet. This expansion to religious opportunity will result in the exposure of more young people to a wider variety of worship alternatives. Eventually all large (and some smaller) religious organizations will offer online worship options.
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EMPLOYEE RETENTION = EMPLOYEE ENGAGEMENT? NOT ALWAYS!
Just because employees are not leaving does not necessarily mean that they are engaged. In fact, studies tell us over 45% of today's workers are disengaged, costing their employers millions. Help your supervisors, managers, and executives to know what works and what doesn't to keep your good people. For a wealth of information and product offerings, visit our retention website at http://www.retentionconnection.com. Or better yet, engage Joyce or one of the other Herman Group consultants to help you keep people engaged and productive. Consulting and training to meet your needs. For a no-obligation, phone conference, all Joyce at 336-210-3548.
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FIND OUT WHAT YOUR EMPLOYEES REALLY THINK AND FEEL
Discover what’s really going on in the hearts and minds of your employees. Our InnerViews interviewing service uses SPHRs and PHRs, certified human resource professionals to probe for the information you really need to know. Exit and Stay Interviews, as well as Why-Didn't-You-Take-Our-Offer Interviews. Call Rosalie Catalano at 937-416-7066, or read more at: http://www.hermangroup.com/retentionconnection/exit_interviews.html
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GOOD SELECTION = BETTER RETENTION
If you are not using pre-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates and your employees. In less than 30 minutes, you will know if they can do the job (abilities); their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, contact Joyce at 336-210-3548 or e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! http://www.hermangroup.com/assessments.html
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Looking Forward. . .
Joyce Gioia-Herman
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November 4, 2009
When picking media, we choose the most cost-effective and efficient medium available. From China, where young people spend an average of 16 hours per week surfing the net and only 11 hours watching television, comes the serialized Internet-based medium titled "Lucy's Diary".
In this innovative, successful series, consumers decide what the character Lucy will do every day. This high level of interactivity serves to engage consumers and build brands. Sponsored by Estée Lauder's cosmetic and skin care line Clinique, the story centers on the brand.
According to Marketing Guru Martin Lindstrom, this use of the Internet represents "the next generation of product placement in which the show is built around the brand, the product being the central character". In the future, all brands will be reinforced using online, television, or other media, possibly including mobile platforms, too.
But wait, there's more! There is another brilliant, leading edge brand-building, product placement concept that deserves discussion: www.houseparty.com. A "House Partyâ„¢" is actually thousands of parties across the United States. Hosted by consumers, these events highlight a product or service the sponsor wants its best fans to experience firsthand and share with their friends. Here's an example:
December 05, 2009, General Mills will sponsor the Betty Crocker® Cookie Mix
House Partyâ„¢. In homes across the country, groups of consumers will celebrate
their passion for baking. Interested consumers are encouraged to "invite friends
and family over to share recipes, baking tips, and inspiration while creating
cookies that are uniquely theirs".
Starting with Betty Crocker Cookie Mixes, the company promotes discovering "the
endless [baking] possibilities". Party hosts receive "a robust party pack" full
of Betty Crocker Cookie Mixes, recipes, and baking must-haves. Would-be hosts
are vetted with a 12-minute survey. Hosts are expected to blog and tweet during
the party and post pictures on line.
Both Lindstrom and I forecast that more of these brand-centered, interactive net-shows will appear in the near future, creating a more efficient new product placement standard. Extending to mobile, virtual universes, and other leading edge platforms, these new direct marketing media will allow brand builders to more highly target their markets.
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GOOD SELECTION = BETTER RETENTION
If you are not using pre- and post-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates AND your employees. In less than 30 minutes, you will know their capabilities; their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, contact Joyce at 336-210-3548 or e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! http://www.hermangroup.com/assessments.html
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ARE YOU READY FOR THE RECOVERY?
Most employers are unprepared. The recovery next year will bring a new set of challenges for employers that have been in prolonged contracted mode. They will need more skilled workers or will need now to begin to upskill their current staffs. But organizations can not engage in Strategic Workforce Planning, when they don't know how. That's where The Herman Group can help. We can help you with your "People Review"----large or small---so that you will know who you will need and when you will need them. . . and we can also guide you to the best sources for the people you will need. For more information, call Joyce at 336.210.3548 or email joyce@hermangroup.com
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LOOKING FOR A DYNAMIC KEYNOTE SPEAKER WITH A GLOBAL PERSPECTIVE?
You need look no farther. Joyce Gioia (joy-yah) is a sought-after speaker in Asia and Africa as well as Europe, and of course the United States. Joyce shares her knowledge and expertise about talent engagement and retention with business executives around the globe. Her understandings and insights will inform and fascinate you. For more information, call Carol McKinney at 336-282-9370 or visit the web site at http://www.hermangroup.com/joyce.html for more information on Joyce's topics.
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Looking Forward. . .
Joyce Gioia-Herman
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October 28, 2009
The findings of a recently released large-scale study of workplace and development attitudes reveals that contrary to what many believe, minority employees are just as engaged (or disengaged) at work as their white colleagues. Specialist in attitude research, Sirota Survey Intelligence reviewed over 800,000 employee responses in 40 companies over the last five years.
Specifically, white employees in management were 80 percent "favorable on [employee] engagement", while minorities were at 81 percent. Non-management workers had similar results with whites scoring 76 percent "favorable on engagement" and minorities scoring at 79 percent. Bottom line, minorities were actually slightly more engaged than whites.
However, at the same time, African-Americans perceived less fairness in their workplace and development opportunities than all other ethnic groups surveyed. Among management employees, African-Americans polled at 61percent "favorable on fairness" versus whites at 75 percent, Hispanics at 74 percent, and Asians at 68 percent.
Not surprisingly, among non-management employees African-Americans polled even lower. African-Americans were only 59 percent "favorable on fairness" versus whites at 66percent, Hispanics at 67percent, and Asians at 64 percent.
Again, regarding "development opportunities", among managers, African-Americans perceived the least, although they recognized the same "advancement opportunities". On development opportunities, the discrepancy between African-Americans and other groups was five to six points, while on "advancement opportunities", all of the groups were almost at the same level of favorability.
Other highlights include the fact that Hispanic employees (both management and non-management at 83 and 89 percent respectively) were the most engaged group, while non-management Hispanic employees are also most favorable regarding their advancement opportunity. "This is great news for Corporate America as Hispanics represent the fastest growing minority at work," said Douglas Klein, President of Sirota. It is important to include Hispanics in training opportunities. Otherwise, "the pride and optimism felt today could wane", continued Klein.
So what do these findings mean for employers in the future? These data reflect that African-Americans and other minorities perceive a lack of fairness in their workplace. As more minorities rise into positions of power, we expect that the fairness numbers will level out or perhaps even tip in the opposite direction. People want to do business with and promote others who are like themselves.
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WANT TO BE RECOGNIZED WITH THE EMPLOYER OF CHOICE® AWARD?
Our effective, onsite seminars, workshops, and consulting can help you get there. We offer 1-, 2-, 3-hour, and full-day programs to help you communicate what it takes to become an Employer of Choice® and inspire your folks to get it done. In the future, being an Employer of Choice® will not be optional. Call Carol at 336-210-3547 to arrange a no-obligation conference call. Now announcing an opportunity in Africa (Ghana). Email joyce@EmployerOfChoice.com for more information.
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YOUR EMPLOYEES NEED THEIR LEADERS MORE THAN EVER
Help your leaders to excel. Thousands of leaders have used our weekly Lessons in Leadership to help their supervisors and managers remember how to hold onto top talent. The 52-week subscription is only $47, a bargain when you think about the savings to your organization in reduced turnover. Quantity discounts available by emailing joyce@hermangroup.com. Order today at www.hermangroup.com/store/subscription_all.html#3
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WANT TO KNOW WHAT'S COMING?
Joyce Gioia (joy-yah) is an inspirational futurist who freely shares her knowledge and expertise about talent engagement and retention with business executives around the globe. Her understandings and insights will inform and fascinate you. For more information, visit the web site at http://www.hermangroup.com/joyce.html for more information on Joyce's topics or email Joyce@hermangroup.com
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Looking Forward. . .
Joyce Gioia-Herman
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October 21, 2009
Capitalizing on the growing popularity of social networking among young people, organizations dedicated to the prevention and control of disease have begun using these sites to fulfill their purposes. A brand new Facebook application was launched last week to help educate, motivate, and mobilize young people to prevent the spread of Humanpapilloma Virus (HPV). For a while now, Facebook has had a breast cancer prevention application.
Through Facebook, "Fact Check: HPV" (hpvfactcheck.org) encourages visitors to take an interactive, educational quiz about HPV, find additional resources, and commit to take action. But the big news is that for the first time, concerned friends can anonymously share this application with others in a trusted relationship, because they are already Facebook friends. According to Derek Hansen of the University of Maryland (UM)'s College of Information Studies, the new system creates "plausible deniability" and capitalizes on friendships to prevent disease. UM's iSchool collaborated with the Partnership for Prevention to launch this application.
The level of HPV infection among the United States sexually active population is shocking---over 80 percent carries at least one strain of this dreaded virus. In fact, a recent study conducted by the US Centers for Disease Control and Prevention (CDC) found that one in four adolescent girls between the ages of 14 and 19, or 3.2 million teen girls, is infected with at least one of the most common sexually transmitted diseases---(HPV, Chlamydia, Herpes, etc.).
Given that the use of social networking sites has quadrupled over the last four years and over 75 percent of young adults, age 18 to 24, have an online profile page, it is logical that organizations like the Partnership for Prevention would get behind this initiative.
At the same time, the CDC has been online technology and social networking for a while. In addition to providing quizzes, eCards and eGames to engage the visitor to its website, the CDC has even its own island in the virtual world of Second Life.
Expect to see social networking used to promote all kinds of agendas to this cohort of young people who are very comfortable connecting technologically.
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GOOD SELECTION = BETTER RETENTION
If you are not using pre-employment assessments, you are flying without radar---not very smart in today's highly competitive environment. Let us help you better understand your candidates and your employees. In less than 30 minutes, you will know if they can do the job (abilities); their work behaviors, even their personality and attitudes (like integrity & ethics), and those can't be trained. It's very cost effective, too! For more information, contact Joyce at 336-210-3548 or e-mail assessments@hermangroup.com. Validated for many countries and cultures. We offer in-depth help with job descriptions, too! http://www.hermangroup.com/assessments.html
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MOM ALWAYS TAUGHT IT WAS GOOD TO SHARE
You have probably subscribed to The Herman Trend Alert for a while now and you know how valuable it is to you. Why not suggest that your friends sign up at http://www.hermantrendalert.com? Join the thousands who subscribe in 82 countries around the globe. Are there particular topics you'd like to see covered? Let us know and we will research "The Future of. . .". And let us know how else we may serve you? Email: joyce@hermangroup.com
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FIND OUT WHAT YOUR EMPLOYEES REALLY THINK AND FEEL
Discover what’s really going on in the hearts and minds of your employees. Our InnerViews interviewing service uses SPHRs and PHRs, certified human resource professionals to probe for the information you really need to know. Exit and Stay Interviews, as well as Why-Didn't-You-Take-Our-Offer Interviews. Call Rosalie Catalano at 937-416-7066 or read more at: http://www.hermangroup.com/retentionconnection/exit_interviews.html
Looking Forward. . .
Joyce Gioia-Herman
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October 14, 2009
Now in its fifth year, the 2009 Employment Dynamics and Growth Expectations (EDGE) Report reveals some fascinating insights into what is going on in the hearts and minds of today's employees. A collaboration of the international staffing firm Robert Half, Inc. and a global provider of human capital solutions, Career Builder, this year's report provides an overview of the current hiring environment and a preview of the post-recession job market.
A full 47 percent of managers surveyed cited "a shortage of qualified applicants" as their top hiring challenge*. Hiring managers said their time-to-fill a vacancy was an average 4.5 to 14.4 weeks. They also reported that 44 percent of the resumes received are "not qualified". The characteristics most valued by these hiring managers were "multitasking", "initiative", and "creative problem solving". Forty percent also reported that when the economy improves, they expect to use money as their primary method for retaining top performers.
October 7, 2009
Many people around the world are overweight, however no where is that more apparent than in the United States where over two-thirds of the population (66.7 percent)* are overweight or obese. Recent studies help us understand why.
A new study conducted by the National Cancer Institute confirmed what others implied---frequently eating red and processed meats increases your risk of dying by at least 33 percent. Researchers defined "red meats" to include beef and pork, while "processed meats" included sausages, hot dogs, and all cold cuts.
This large-scale study followed 500,000 people for 10 years. Reflecting on this study, Professor Barry Popkin at the University of North Carolina at Chapel Hill and author of "The World Is Fat" wrote in the "Archives of Internal Medicine":, ". . .the need is for a major reduction in total meat intake".
Also released in the last few months was a new recommendation from the American Heart Association (AHA): American women should not consume more than 100 calories (about six teaspoons) of added sugar a day, while men should limit their intake to no more than 150 calories (about nine teaspoons). The AHA defines "added sugar" as sugars put into foods during processing, cooking, or consumption.
September 30, 2009
More than 50 percent of the science graduate students in the United States are foreign-born. Due to a lack of emphasis on the STEM (Science, Engineering, Technology, and Math) subjects and the fear that the curricula will be too challenging, native-born students have passed up these post-college options. Filling the void have been the foreign-born for whom a US graduate degree was and is a meaningful ticket to a prosperous future.
A trend we forecast numerous times is now official: Within the next five years, hundreds of thousands of Chinese and Indian immigrants, who in the past would have stayed and worked for US companies, will go home permanently. This history-making trend was recently revealed in a recently released study, by Professor Vivek Wadhwa of Duke University. The Brain Drain is already affecting US companies and will have an increasingly devastating consequence.
September 23, 2009
In past issues, we have discussed the importance of Corporate Social Responsibility (CSR) and its value in internal and external marketing. We have also reported teambuilding activities increase productivity and retention. Now, there is a company that helps organizations accomplish both goals---simultaneously.
Teambonding is a corporate team building company on the leading edge. They have over 75 unique, customizable programs breaking new ground in many areas. Innovators of scavenger hunts, culinary team building, and military care programs, Teambonding is the vision of founder and owner David Goldstein.
Working together on activities that reach out to those less-fortunate inspires employees and cultivates a sense of camaraderie that enhances morale long after the missions are completed.
Here are some of the programs available from this cutting edge company:
September 16, 2009
As the United States thinks about healthcare reform, it seemed appropriate to look at ways to reduce medical costs without sacrificing quality of care. Some of the leading edge healthcare solutions are clearly non-traditional. They include "disruptive healthcare innovations, such as medical tourism, retail clinics, medical homes, alternative and integrated medicine, and cyber visits. To help employers capitalize on these potential cost-reducing innovations, the consulting firm Deloitte LLP created the Deloitte Center for Health Solutions.
For a while now, we have heard about the tremendous cost advantages of "medical tourism", traveling abroad to receive superior medical, dental and cosmetic care at what are characterized as "state-of-the-art medical facilities" throughout the world at a fraction of the cost of US, UK, or Canadian healthcare systems. In 2006 alone, more than 750,000 US citizens left the country to find less expensive medical treatments. That number is projected to grow to six million by next year, potentially saving US employers billions of dollars.
September 9, 2009
Years ago, while investigating safari travel in Africa, we discovered this trend in its infancy, though it did not have a special name then. Glamping or "glamorous camping" is simply a more comfortable and luxurious form of sleeping outdoors than regular camping.
For people who love the idea of experiencing nature and sleeping outside, but are somewhat put off by "the bugs and the bears", glamping is an ideal compromise. With a comfortable air mattress and protection from the insects, guests enjoy the best of both worlds. Upscale adventurous couples are the best market for this type of travel; there is something romantic and bonding about restfully sleeping outside together.
Recently when TripAdvisor, the online travel community, surveyed more than 2,000 travelers 15 percent said they had participated in some form of glamping that included "more amenities than generally associated with traditional rustic camping".
September 2, 2009
When we wrote about biofuels in the past (http://www.hermangroup.com/alert/archive_6-13-2007.html), we included the importance of using non-food-grade feed stocks. Versatile algae can be fed sewage and carbon dioxide and grown in many places, including deserts, ponds, and oceans. Within the next year or two we expect the number of companies involved in producing biofuels from algae, already over 50, to double.
For years, ExxonMobil was publically skeptical about biofuels; last month, the company invested about $600 million into a collaborative research and development program with Synthetic Genomics. According to a research associate with Lux Research, private investment in algae fuel ventures has at least doubled every year since 2006. This trend is likely to continue.
Among other approaches, Synthetic Genomics is considering the use of adjusted metabolic pathways in algae to boost the plant's oil production. (Metabolic pathways are processes involving genes and proteins that facilitate the transformation of algae to biofuels.)
August 26, 2009
A pioneering study on Neuromarketing will change forever the way marketers and advertisers promote their goods and services. The field of "Neuromarketing" provides a scientific basis on which to make sound advertising decisions, using research about what we know works. Conducted by Brand Futurist and Advertising Guru Martin Lindstrom, this study took three years and seven million dollars of his clients' money to complete. Some of us, who for years have believed the party lines that "sex sells" and "engendering fear turns people off", are in for a big surprise.
Examining over 2,000 subjects in the United States, England, Germany, Japan, and the Republic of China, and using some state-of-the-art machines, including Magnetic Resonance Imaging (MRI) technology, Lindstrom exposed his subjects to advertising messages then watched what happened within their brains. What he discovered was fascinating.
In fact, sex does not sell anything. Actually, it distracts consumers from the intended messages. So using scantily clad men and women to sell products and services is not the best use of advertising dollars.
August 19, 2009
Recent research from Harris Interactive highlights those occupations most and least-respected in our society. For the second year in a row, the most prestigious occupation among those over 1000 adults surveyed was "Firefighter". An astounding 62 percent of respondents attributed "very great prestige" to people in this occupation, up five points from its score last year. Second, third, and fourth with 57, 56, and 54 percent were "Scientist", "Doctor", and "Nurse", respectively. Rounding out the top six most prestigious occupations were "Teacher" and "Military Officer" that both scored 51 percent.
On the other end of the spectrum were "Real estate agent/broker" at five percent, "Accountant" at eleven percent, "Stock Broker" at 13 percent and "Actor" at 15percent. The later was a surprise, given the worship that we see of celebrities and their adoration by the media and fans. Between 65 and 80 percent of adults said that that these occupations have "hardly any" or only "some" prestige.
August 12, 2009
In our book "Impending Crisis: Too Many Jobs, Too Few People", we talked about the senior boom that would drive the economy. Beginning in 2012, the Baby Boomers (born 1946 to 1964), 76.4 million strong, are approaching their 65th birthdays. As their saving-minded parents, pass away, they will inherit billions of dollars.
In fact, according to a report from the McKinsey Global Institute, maturing Boomers will be the most affluent demographic segment in recorded history. McKinsey believes their money will represent 40 percent of all of the transactions in the United States in the next decade. Imagine the political clout they will have!
At this point in time with our contracted economy, Baby Boomers are spending less and saving more. When the recovery gets here and their investment portfolios return to reasonable levels, we will see a significant release of these funds. Some marketers are forecasting significant shortages of computers and automobiles, due to reductions in capacity.
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